Akoma POS: frequently asked questions

A POS (point-of-sale) system records each sale, takes payment, updates stock and prints a receipt. Akoma POS is built for shops, pharmacies, mini-marts, boutiques and restaurants in Ghana.

Yes. The Akoma POS Android app is on Google Play, and the same POS also runs in any modern browser. An iOS app is coming soon.

When a waiter or cashier takes an order, it is sent to the kitchen as a ticket, so the kitchen sees what to prepare. Tables and tabs are supported, and the bill closes with cash or mobile money.

Most shops finish onboarding in under 5 minutes: business profile, first branch, and a few products. Then sell.

No. Akoma runs in any modern browser. For thermal receipts we support 80mm and 58mm printers. A barcode scanner is optional.

Yes, via CSV. We'll also help with your first import for free if you're on Business or Enterprise.

The cashier shows your shop's MoMo number, the customer pays, then the cashier attaches the screenshot and types the MoMo transaction ID. The sale is recorded as 'merchant-confirmed'.

MTN MoMo, Telecel Cash and AirtelTigo Money. You can add multiple numbers per provider.

Never. You keep 100% of what your customers pay you. Akoma earns from your monthly subscription.

Yes — every receipt has a QR code and a code like AKM-0001245. Anyone can open https://akomapos.com/verify/<code> to see the sale and the payment trust level.

They can report it from the verify page. You'll see disputes in your dashboard and can respond.

Yes. Cancel from Settings → Billing. Your data stays available for 90 days in case you come back.

You pay your Akoma subscription by mobile money or card through our secure billing partner, Paystack.

On encrypted servers, with each shop’s data strictly isolated so no other merchant can see it.

Yes. Your products, sales and customer records are yours; access is controlled by role and every sensitive action is logged in an audit trail.